Before you begin

^{This diagnostic covers seven pillars of commercial and operational capability. For each question, select the description that most accurately reflects how your organisation operates today - not how you would like it to operate, and not your individual performance.}

^{There are 22 questions. Each question offers five descriptions, read all five before selecting. The descriptions run from least to most mature. Answer as the organisation, not as yourself. Most organisations sit between Levels 2 and 4, the diagnostic is designed to surface where the gaps are, not to confirm what is already working.}